Magicshine Battery Recall - Waiting is the Hardest Part

Oh Magicshine, my previously bright little friend - you now lay dark and dormant. Everyday, I await the arrival of the two replacement batteries I sent in for the recall, many weeks ago. Fall is approaching, my bike commute will soon require illumination. The clock is ticking...

As I reported back in 2009, the Magicshine lights were/are a killer deal for the dough. I liked 'em enough to pick up a second set. With the amount of page views on my "review" awhile back, I may have even helped sell a few - and that's cool.

Since then, as noted, the batteries were recalled for a possible fire issue. Fair enough. Alas, no sign of the replacements. Emailing Geomangear, who sells Magicshine lights online, responds with a form letter...

We apologize for this automatic reply but we are being swamped by requests for information about the recall battery replacement schedule.

We have had a huge response to the recall. There are multiple steps involved after the recall administrator receives your claim form from verifying your name, address, PIN and number of batteries against our order database, to scanning and attaching your signed claim form to the database that is provided to the U.S. Consumer Products Safety Commission, to creating the XML data format to handle the shipping aspect of this process.

Based on the expert's best estimates of batteries needed for the recall, we placed our first order for our custom designed, fully tested battery packs in January and received these packs in late April. The claims filed have greatly exceeded the estimates and we have placed our next order for batteries to continue fulfilling claims. Unfortunately, we have recently learned that the Japanese natural disasters have seriously affected the supply of the Panasonic cells used in our battery packs and the production time has increased from six weeks to sixteen weeks.

Because Geomangear is a small, family owned company we must rely on sales to support this very expensive recall program (now in excess of $750,000 dollars). This means that we must continue in business selling bike equipment so that we can order and send more batteries to customers who have filed claims.

All of these issues affect when you will receive your replacement battery. We are trying our best but this process will take time and we don't yet have an answer to your question.

If your question is not about the replacement battery schedule we will do our best to send you a personalized answer as soon as possible. We ask for your patience and understanding.

Geomangear Team

Bummer situation for all involved, especially if the Japan earthquake disaster is a factor. There are far more important matters then bicycle lights. Even so, I'm not looking forward to paying $85 for a new battery - with two replacement batteries in the queue - I hope.

I'll continue to check the mailbox for a few more weeks...

09/08/11 Update: Replacement batteries arrived today. Thanks Magicshine!

Magicshine Lights

The last few weeks have been a bust riding wise - only ridden two days out of the last 3 weeks or so. I don't know if I had Saturday Night Fever or Cat Scratch Fever - but after two weeks of feeling low level sick, got wacked with a full on head cold. In any case, I'm getting back to normal. Well, health wise anyway - mentally is always a different story.

During my only bike commute day last week, post daylight savings time, now dark at 5:00 PM scenario - discovered, or should say reminded, that my Nightsun lighting system battery was almost toast. Barely holds enough charge for the hour plus ride home. I knew this last season, thought I could stretch it one more winter. Maybe not.

The low battery turns the dark commute into a sport all its own - drafting riders with working lights, riding blind at times, using only low beam with brief blasts of high beam when needed. If it went well, the lights would die just a few houses from home - sort of entertaining at times, but not exactly safe.

Monday - after riding home in the dark, playing my "make the lights last" mobile game of chance, complete with full on dripping head cold - plugged the battery in to recharge over night, and the plastic connector popped off the battery lead - ripped the wires right out. Game over, lights are done. R.I.P. Crap.

I knew from previous experience, the Nightsun replacement battery is over $100 and is the old school, heavy Nicad water bottle deal. Now with the busted connector, good excuse for new lights. The Nightsun system lasted me 15 years with one bulb and one battery replacement over that time. A good run for sure - no complaints really.

For my commuting, I need some decent lights - something in the $300 - $500 range (ouch). Before I pulled the trigger on something that expensive, I remembered people off the local mountain bike club email list mentioning Magicshine lights. Yeah, "Magicshine" - now there's a Chinese translated, English marketing goof for sure. Reminds me of the "Wonder Light" we sold during my '80s bike shop days - about the brightness of a weak flashlight. The joke was, "It's a wonder you could see anything". Language fun aside, comments said the Magicshine lights were a killer deal. After a little Google searching, that appeared to be true. $85 for a 900 Lumen light. So I placed an order and hoped the magic would shine.

I ordered a set online from GeoManGear, they appear to be the only source (don't quote me on that). I went for the Racer Special, since it included a second battery and helmet mount - for $125, plus shipping.

Lights arrived in just a few days and I tried 'em out today.....

Everything out of the box. Charger, light, two batteries, helmet mount, cable extension, O rings for mounting.

The light itself is pretty small. I'm not sure what the bulb technology is - maybe plutonium or kryptonite. Hopefully nothing too explosive.

Now is this a high quality product shot or what? Magicshine should use this in their catalog - the garage door and flash really sets off the product - no? Uh, anyway - the goods mounted on the trusty Ibis commute/cyclocross weapon for a quick test ride. The lithium battery, clumsily strapped to old school Salsa stem, is really small and light weight. The O ring holding the light to handlebar works better then I thought it would. The zip ties and cheesy electrical tape on the shifter cables help reduce glare by pulling the cables out of the light beam, and killing some reflection off the silver cables. Ugly, but effective.

How does it work? Well, after playing with 'em a bit and cruising around the neighborhood some - pretty damn well. These are bright lights - way brighter then my old Nightsun setup. You could stun small mammals. If you stared directly into it, could probably see an alternate universe. Yeah, they're bright. I was impressed.

While I was testing 'em out, my riding neighbor dragged out his $500 Lupine system for comparison - also rated at 900 lumen. Shining at various targets in the dark yard, they seem equal power wise. Now I'm really impressed. Sure, the Lupine build quality may be a tad higher, especially the trick quick release mount - but we're talking $85 against $500. Amazing deal for the money.

Yeah, maybe the Magicshine loses the magic and blows up in two weeks - that remains to be seen. Considering the price, if this last me two winters, I'm still way ahead. If they prove reliable, considering I already have a second battery, may spring for a second light alone ($45) and have two complete 900 lumen systems for $170. Incredible. Use on two separate bikes, mount both on one bike (handlebar and helmet mount), or even aim one backwards to stun unwanted drafters on the Burke Gilman Trail (heh, heh).

A few other technical tidbits - battery charges in 4 hours, light has five modes: high (900 lumen), medium (500 lumen), low (200 lumen), flash mode and SOS mode (??). Run time is claimed as 3 hours on high and 5+ hours on low. Everything covered under a 90 day warranty.

To wind down the worlds longest post on lights, let's review - shall we?

The (not so) Bad:

• Unknown reliability factor.
• No strap included to mount battery. I used an old pump strap.
• Can't fully power down light without unplugging the battery - otherwise the power level light remains on.
• One bulb power only. If fails, welcome darkness. I always carry a wimpy AA powered back up light anyway.

The Good:

• Insanely bright for the money. A flat out killer deal.
• It appears to be fairly well made.
• Extra parts available online.
• Really compact and light weight.
• A flat out killer deal - worth saying twice.

I'll be putting these to the real world test starting next week. Multiple dark commuting days for weeks on end. I'll keep you posted in the event of any spectacular failures.

Shine on O Magicshine.

Update: Fellow mountain biker pointed out the nylon battery case can be used as a mounting strap - burrito style. I tried it and it works, but I still use the old pump strap in addition. I also didn't mention this is a LED light. A few other people have reported this light working great as well - truly a deal for the dough.